Terms and Conditions of Sale

The terms and conditions of sale are entered into between Phytobiodermie SAS (hereafter referred to as PHYTO 5), located at 20 rue du Chasnot, FR-25000 Besançon, France, Email: team@phyto5.com, Phone: +33 3 39 88 01 17, and any person making a purchase on the website www.PHYTO5.com (hereafter referred to as the “Client”).

1. Scope

The terms and conditions of sale apply to all legal transactions carried out on the site www.PHYTO5.com.

PHYTO 5 reserves the right to modify the terms and conditions of sale at any time, without notice. Therefore, the applicable terms are those in effect on the date of the Client's order.

2. Products

The products are those listed on the website www.PHYTO5.com, subject to availability. PHYTO 5 reserves the right to modify the assortment at any time. Each product is presented with the necessary information that allows the Client to know, before finalizing the order, the essential characteristics of the product they wish to purchase. The images on the website are not contractual.

3. Prices

All prices shown are in euros (EUR), inclusive of all taxes (TTC). PHYTO 5 reserves the right to change prices at any time without prior notice. The prices applied to the Client are those shown on the site on the day of the order. Any change in the VAT rate may be reflected in the price of the products. Payment of the full price must be made at the time of the order, and in any case before the shipment of the ordered items. At no time can the amounts paid be considered as deposits or advance payments.

4. Order

PHYTO 5 accepts orders from Clients residing in the European Union. The contract is concluded when the Client's order is validated by PHYTO 5. PHYTO 5 reserves the right to cancel any order from a client with whom there exists a dispute relating to the payment of a previous order.

5. Payment

The available payment methods on the site are as follows:

• MasterCard
• Visa

PHYTO 5 reserves the right to suspend any order management and delivery in case of refusal of payment authorization by credit card from the officially accredited bodies or in case of non-payment of the order.

Payments on the site are secured via the Stripe platform.

6. Delivery

Delivery fees are offered to the Client, with no minimum order value. The delivery times indicated in these terms of sale are provided for information only.

7. Return Policy

The Client has the right to return the product(s) they do not wish to keep within 7 days after receiving the order.

Returns are only accepted if the original packaging is intact.

Certified returns are refunded within 14 days of receipt and inspection of the product.

Returns must be announced to PHYTO 5 by email at team@phyto5.com and include: the order number, the designation of the item to be refunded, and the reason for the return. Without this information, the return cannot be processed.

8. Copyright

All texts, documents, images, videos present on the PHYTO 5 site are subject to copyright. It is strictly forbidden to use them without the formal and written consent of PHYTO 5.

9. Data Protection

The information requested from the Client is necessary for processing their order and may be communicated exclusively to PHYTO 5's contractual partners involved in the execution of this order. The Client may write to PHYTO 5 (team@phyto5.com) to exercise their rights of access and rectification concerning information about them contained in PHYTO 5's files.

10. Applicable Law and Jurisdiction

The contract is exclusively subject to French contract law and other rules promulgated by French legislation.