Privacy policy

PRIVACY POLICY

PHYTO 5 places particular importance on the protection of your personal data. This policy details the data processed in connection with the use of phyto5.com and the rights you hold.

Data collected When creating an account or placing an order: title, surname, first name, postal address, email address, telephone number, purchase history. When browsing: IP address, browser type and operating system, pages visited (cookies).

Purposes Order processing and shipping, customer account management, communications relating to your order, commercial communications subject to your consent, site improvement, security, compliance with legal and accounting obligations.

Recipients The data is processed by PHYTO 5 and its technical subcontractors (hosting, payment, delivery, e-mailing). No data is sold or transferred to third parties for commercial purposes.

Retention period Customer data is retained for three years from the last active contact. Accounting records are retained for ten years in accordance with legal obligations.

Your rights In accordance with the General Data Protection Regulation (EU 2016/679) and the French Loi Informatique et Libertés, you have the right of access, rectification, erasure, restriction, portability and objection. To exercise these rights, please contact team@phyto5.com.

Cookies The site uses cookies for functional, analytical and, subject to your consent, personalisation purposes. You may modify your preferences at any time through your browser.

Contact team@phyto5.com